Privacy Policy

Scotch Hill Paws is pleased to offer local pickup as a convenient option for our customers. Please note that all local pickups will take place at our residential address.

To coordinate your pickup, we collect minimal personal information such as your name, contact information, and order details. This information is used exclusively to communicate with you about your order and provide instructions for pickup.

Because this is a private residence, we ask that all customers respect our privacy and the safety of our home:

• The pickup address will be shared privately via email or text once your order is ready. Please only visit after receiving confirmation that your order is ready.

• Please do not share our address with others or post it publicly online or on social media.

• For the safety of our household and all customers, unscheduled visits outside of confirmed pickup availability are not permitted.

• We reserve the right to cancel pickup privileges if this policy is not respected.

Your trust and cooperation helps us maintain a safe and welcoming experience for everyone. If you have any questions about your local pickup or our privacy practices, please reach out to us directly.